Reference

Deposits, Withdrawals and Verification on via8x

Your via8x account runs on bKash, Nagad and Rocket — the wallets already on your phone — so moving money in and out fits the way you already bank.

bKash depositsNagad transfersRocket paymentsSecure account verificationWithdrawal to local wallet
via8x Deposits, Withdrawals and Verification on via8x
via8x Put Money into Your via8x Account

Put Money into Your via8x Account

Adding funds starts from the cashier tab inside your account — no separate app, no external page. Choose bKash, Nagad or Rocket, and we show you the exact account number to send to. Open your wallet app, send the amount, enter your PIN to confirm, and the balance updates on our end. Players in Dhaka and Chittagong both confirm the process takes

under a minute when the wallet network is running normally. We do not charge a fee on your side, though your wallet provider may apply their own standard transfer charge.

  • Open the cashier — Log into your via8x account and tap the cashier tab. You will see the full list of accepted local wallets — bKash, Nagad and Rocket — displayed clearly.
  • Choose your wallet — Select bKash, Nagad or Rocket. We show you the destination account number for that method. Copy it or keep the screen open while you switch to your wallet app.
  • Send and confirm — Open bKash, Nagad or Rocket, paste the account number, enter the amount and confirm with your wallet PIN. Keep the transaction ID — you may need it if there is a delay.
  • Balance appears — Once the wallet network confirms the transfer, your via8x balance updates automatically. You do not need to submit a manual receipt in most cases.
LOCAL WALLET OPTIONS

Payment Methods We Accept

We keep the payment list short and practical — every method here is one a Bangladesh account holder already uses daily. No card forms, no international wire transfers. Just the wallets on your phone, connected directly to your via8x balance.

bKash Send from your bKash app to the number shown in our cashier. Deposits and withdrawals both supported. Your bKash number must match the one registered on your account.
Nagad Nagad transfers work the same way — open the app, send to our shown number, confirm with PIN. A popular choice for accounts that run Nagad as the primary wallet.
Rocket Rocket by Dutch-Bangla Bank is accepted for both deposits and withdrawals. Use the Rocket app or USSD — whichever your device supports — to complete the transfer.
via8x Verify Your via8x Account Identity

Verify Your via8x Account Identity

Account verification is how we make sure your balance belongs to you and only you. We ask for one government-issued photo ID — a National ID card works for most accounts. Upload a clear photo through the verification section in your account settings; blurry or cropped images will be returned for a re-upload. Once approved, your account is fully unlocked for withdrawals

and any high-value account actions. Verification also protects you if you ever need to recover account access — a verified account is faster to recover than an unverified one. We treat the documents you submit with strict confidentiality.

  • Go to account settings — Find the identity verification section inside your via8x account settings. It shows clearly whether your account is unverified, pending review or fully verified.
  • Upload your ID — Take a clear, well-lit photo of your National ID card. Upload both sides if prompted. Avoid glare, and make sure all four corners of the document are visible in the frame.
  • Wait for review — Our team reviews submissions in the order they arrive. You will see the status update in your account. If we need a clearer image, we will tell you exactly what to re-submit.
  • Account fully unlocked — Once approved, withdrawal limits and any account-level restrictions tied to verification are lifted. Your account is now fully active for all cashier actions.
via8x Withdraw Funds Back to Your Wallet

Withdraw Funds Back to Your Wallet

Withdrawals follow a similar path to deposits but run through a brief account check on our side before we release the funds. Head to the cashier, pick the withdrawal tab, and choose the wallet you want paid — bKash, Nagad or Rocket. Enter your registered wallet number and the amount. If your account has not yet completed identity verification, we will prompt

you to do that first. Once everything checks out, we process the request and send it to your wallet. Processing time depends on network load; we aim to move requests through our queue without unnecessary holds.

  • Open withdrawal tab — From the cashier, select the withdrawal section. Your verified wallet options — bKash, Nagad, Rocket — are listed. Pick the one that matches your registered number.
  • Enter wallet number and amount — Type your wallet number exactly as it appears in your account profile. Enter the amount you want to withdraw and double-check before you submit.
  • Complete account verification — If your account has a pending KYC step, we pause the withdrawal and prompt you to submit your document. Completing it unlocks the request immediately.
  • Request sent to wallet — Once we approve the request on our side, the transfer goes to your bKash, Nagad or Rocket wallet. You will get a wallet notification when it arrives.

Common Questions About via8x Banking

These are the questions we hear most often about deposits, withdrawals and account verification. If your question is not here, our support team can pick it up directly through the contact options in your account.

bKash, Nagad and Rocket are the accepted methods. Open the cashier tab in your account and all three options are listed with the destination account number for each.

Minimum deposit amounts are shown at the cashier step for each wallet method. We do not publish a fixed number here as it may be adjusted — check the cashier for the current figure.

Most bKash, Nagad and Rocket transfers clear within a minute, but wallet network delays do happen. Keep your transaction ID and contact our support team if the balance has not updated after ten minutes.

Yes. Identity verification is required before we process any withdrawal. Start the process in your account settings — uploading a clear National ID photo is usually all that is needed.

Withdrawals are sent to the wallet number registered on your account. If you need to update that number, contact support before submitting a withdrawal request so the details are correct.

Check that your account verification is complete first — a pending KYC step pauses withdrawals automatically. If verification is done and the wait continues, reach out to our support team with your request reference.
Reference

Via8X Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.